Here’s a copy of the presentation I gave at the N-able Global Partner Summit about why you need to come up from your trench and concentrate on the 3 P’s of a successful Managed Services operation – Planning, Processes, and Performance Indicators. If you attended, I’d love to hear your feedback about the presentation!
Click to download: N-able 2013 Partner Summit Presentation (pptx)
Click to download: N-able 2013 Partner Summit Presentation (PDF)