Check out my interview with Mike Monocello where I discuss a great MSP marketing idea.

http://www.monocello.com/2016/02/10/ep-003-a-marketing-idea-that-will-blow-your-socks-off/

  I spoke to a great group of VARs and MSPs at the Florida Channel Transitions conference about how to make a great MSP product.  Check out the article in Business Solutions Magazine about the my presentation:  Channel Transitions Article

   I’m honored to announce that I made the MSPMentor.com 2014 Top 250 People in Managed Services List.

http://mspmentor.net/mspmentor-250/mspmentor-250-list-2014-honorees-t-z

In this article from Business Solutions Magazine, I talk about the importance of good SLA’s for a solid managed services offering.  Check it out!

http://www.bsminfo.com/doc/channel-transitions-midwest-panel-what-you-need-to-know-about-the-msp-customer-relationship-0001

Check out an article about a panel I was on for Business Solutions Magazine.  We talked about potential MSP sales and why recurring revenue is so important to the bottom line.

http://www.bsminfo.com/doc/channel-transitions-midwest-panel-find-the-pain-0001

I had a great time speaking at the 2014 N-able Elite Partner Conference.  I talked about metrics and how important it is for running an efficient MSP.  Looks like next year’s N-able release will be the best version ever!

I’ll be speaking about real-time metrics and the importance of integrating them into your daily operations at the N-able 2014 Elite Partner  Conference in Chicago.  Hope to see you there!

I’ll be a panelist at the ChannelTransitions VAR/MSP Executive Conference on October 7, 2014 in Chicago.  If you are going to be there, let me know.  I’d love to meet up!

http://www.bsminfo.com/solution/channeltransitions-ed

Here’s a link to an article I wrote for Business Solutions magazine on Key Performance Indicators for MSP’s.

http://www.bsminfo.com/doc/key-performance-indicators-to-live-or-die-by-0001

Here’s a copy of the presentation I gave at the N-able Global Partner Summit about why you need to come up from your trench and concentrate on the 3 P’s of a successful Managed Services operation – Planning, Processes, and Performance Indicators.  If you attended, I’d love to hear your feedback about the presentation!

Click to download: N-able 2013 Partner Summit Presentation (pptx)

Click to download: N-able 2013 Partner Summit Presentation (PDF)