About MSP Advisor

Dave Wilkeson has more than 30 years of experience building profitable technology services companies, the latest being a 100-employee Managed Services and Cloud Services company. Since 2013, Dave has worked with MSPs from around the world on their financial, operational, and go-to-market challenges.

He and his team can help make your managed services practice more efficient and profitable by leveraging proven processes and techniques to address the challenges that all MSPs face daily.

Our breadth of knowledge, expertise, and experience will help you deliver greater value to your clients and strengthen your client relationships without the headaches.

Leadership Team

Brian Cerny

Brian has worked in the Managed IT space both locally and nationally for 13 years, most recently as President and COO of a 50 employee Managed Service Provider. Brian focuses on implementing industry best practices, reviewing financial performance indicators, and operational process analysis to build a strong and forward-thinking strategic position for our clients. Brian holds a master’s degree from Creighton University School of Law.

Kim Kwarcinski

Kim is an Operations Consultant for MSP Advisor, passionate about helping Managed Service Providers streamline their business processes, organize their systems and reach their maximum operational potential. After graduating from Florida State University, Kim started her career at ConnectWise, working on the Partner Support team. Within a few months, she was able to move up the ranks to Business Consultant, where she spent the next 10 years implementing and supporting PSA for hundreds of MSPs a year. In any given day, she was seeing countless different business operational processes, software use-cases, and training styles across the projects she was managing, growing her into the PSA expert she is today. Looking for a new challenge, Kim joined Wise-Sync in 2022 as a Consulting Team Lead. In her time leading implementations and managing the consulting team, she became a SME in Wise-Sync/Wise-Pay and their integrations with QuickBooks Online and Xero.

Vincent De Beer

With over 18 years in the MSP industry, Vince has led MSPs of 100+ staff across several continents. An expert focused on technological innovation and strategic IT transformations, his expertise lies in devising and implementing IT strategies that enhance operational efficiency, reduce costs, and improve client satisfaction within MSP environments. Vince’s broad experience spans healthcare, finance, retail, and technology sectors, where he’s developed system integrations, managed security services, data center solutions, cloud computing strategies, and compliance services. Vince also holds a MicroMasters in Cybersecurity, Computer Forensics and Counterterrorism. Vince enjoys building and mentoring high-performing teams, ensuring alignment with business objectives and seamless collaboration across all organizational levels, enabling MSPs to thrive in a dynamic technological landscape. Based in London, Vince leads the MSP Advisor UK/EU practice.

Grant DeCapua

Grant found his love for operations and accounting while working on the road in Entertainment Management and Disaster Relief. Through that time, he accumulated 7 years of experience making data driven decisions as well as helping others do the same. Presently, he is working to evolve the way Instrumental MSP processes and utilizes client data to create more meaningful reporting. Grant is most affectionately known as MSP Advisor’s “Data Wrangler.”

Jackie Binder

Part time Executive Assistant to Dave Wilkeson and the MSP Advisor Team. Jackie has been in the MSP world since 2001. In the past 22 years she has run the gamut from scheduling break fix technicians to project coordination and her last role was as a client satisfaction manager. Jackie lives in the Northwest Suburbs of Chicago with her husband of 36 years. Her 3 grown children live within 30 minutes of her and her husband and they anxiously awaiting the arrival of their 8th grandchild.