MSP Advisor Blog
Speaking at the N-able 2014 Elite Conference
I'll be speaking about real-time metrics and the importance of integrating them into your daily operations at the N-able 2014 Elite Partner Conference in Chicago. Hope to see you there!
Attending the ChannelTransitions Conference?
I'll be a panelist at the ChannelTransitions VAR/MSP Executive Conference on October 7, 2014 in Chicago. If you are going to be there, let me know. I'd love to meet up! http://www.bsminfo.com/solution/channeltransitions-ed
Check out my article on MSP KPI’s
Here's a link to an article I wrote for Business Solutions magazine on Key Performance Indicators for MSP's. http://www.bsminfo.com/doc/key-performance-indicators-to-live-or-die-by-0001
Download my N-able Summit Presentation
Here's a copy of the presentation I gave at the N-able Global Partner Summit about why you need to come up from your trench and concentrate on the 3 P's of a successful Managed Services operation - Planning, Processes, and Performance Indicators. If you attended, I'd...
See you at the 2013 N-able Global Partner Summit!
I'll be speaking at the N-able Partner Summit about the importance of good balance between an efficient sales process and good operational processes. We'll also be talking about a number of important KPI's that every MSP should have implemented in their business....